1) CHOICE OF THE PRODUCTS
- Discover all our different styles, Choose the products of your dream, select the product's options


At the left of your screen, you will find our different styles of custom portraits. After exploring our universe click on the products of your dreams. At the top of its form, you can read the description by clicking on the tab "question?". At the bottom of the page, you will find the standard price and many options in the menus. For info : the Express Option means that we will achieve your creation in 48h or less.

2) ORDER
- Place order, receive a confirmation, send your photos

At the bottow of the product page, click on "add to cart" then click "checkout". If you already have an account, simply identify yourself, otherwice you can create a temporary account. Complete delivery address, delivery options, then payment options. You can specify additional info in the "comments". At the end of your order you will receive a confirmation email. You can send your photos before or after the order, it doesn't matter.

To send your photos :

For a non-mosaic portrait : send an email at : contact@contact@your-portrait.co.uk, . If the quality is not sufficient for making a beautiful custom portrait, we will ask others. Send a photo uncropped, uncompressed, the highest resolution possible.
For a mosaic portrait : click here : http://www.votreportrait.fr/popupupload.php, you will be directed on our server to send heavy files. Attention : for the basis photo for the mosaic, we ask you to send it by mail to : contact@your-portrait.co.uk


3) CREATION / PREVIEW
- The creation by our artists, the send of a print preview by email


Our graphic artists, illustrators, designers will carefully carry the custom creation of your photo. The process is not automatic, the creation is manual. Then, the artist send you a print preview of your portrait. If you want to make any changes, it's possible. With the preview, you take no risk because you give your consent only when you are completely satisfied.


4) PRODUCTION / SHIPPING
- Production in our workshop, packaging and shipment by us


Then we print on photo paper, canvas, ... the creation with our plotters dedicated ti graphic arts? We tend the canvas manualy on a wooden frame. Wood's angles are used to adjust the tension and a rope is attached on the rear. The packaging is made with strong cardboard to avoid damage Photo papers are rolled in a transparent tube, setting your custom portrait.


5) PACKAGE RECEPTION
- Delivery by our carrier partners, receipt of your package


If you are in France, the delivery time will be 48h by registered air mail (deadline is announced by email). With TNT, your package will be delivered in relay-packages within 24 hours. For other countries, the average delivery time is about 4 or 5 days. Remember to refuse the package if you notice any degradation. Once unwrapped the portrait, you can view it at home, it will certainly be a success :)